Installing and setting up

Installing and setting up

I just registered and I can't log in in the web
If you can't access to my account in the web, it might be because you didn't activate your account.  Note that, as a common step when you regi...
Wed, 30 Jan, 2019 at 3:29 PM
How do start RiftGG
Once you have installed RiftGG, you will have to validate the license assigned to your account. To do so, you have to introduce the mail and password you us...
Wed, 30 Jan, 2019 at 3:32 PM
I get an error message when validating mail and password in RiftGG
Possible reason 1. Please, make sure you do not add spaces when writing email and password. Also, make sure you write the same password you used to regi...
Wed, 30 Jan, 2019 at 3:35 PM
I get an error 0x8007005 while installing
I get an error message when installing the software: This means you are not installing the software as administrator, you have to give permission to i...
Thu, 20 Dec, 2018 at 4:31 PM
I forgot my password, what shall I do?
If you forgot your password in our web you can reset it using the link below: https://riftgg.com/en/profile/password/reset/ Specify the email that you ...
Mon, 14 Jan, 2019 at 9:20 AM
AVG sends RiftGG to quarentine
You can add RiftGG in the whitelist so the antivirus will not identify as a virus. To do so, follow the instructions of the link below:  https://support.a...
Mon, 3 Dec, 2018 at 12:11 PM
Can I change the language of RiftGG?
Yes, you can change the language to: English, Spanish, Portuguese and Chinese. To set up the language, access to the "File" option and then, &...
Wed, 30 Jan, 2019 at 12:42 PM